Ethiopian Airlines gets 2025 APEX Passenger Choice Awards
Ethiopian Airlines was the only African carrier to receive the award
The awards are based on passenger feedback collected from millions of flights worldwide
Ethiopian Airlines has been recognized as the "Best Overall Airline in Africa" at the 2025 APEX Passenger Choice Awards. The awards are based on passenger feedback collected from millions of flights worldwide and are considered the "Oscars" of the airline industry.
This is the second time that Ethiopian Airlines has won the award, which recognizes the airline's commitment to providing exceptional customer service. In 2023, the airline was also named the "Best Airline in Africa" at the Skytrax World Airline Awards.
"We are honored to be recognized as the Best Overall Airline in Africa by the APEX Passenger Choice Awards," said Tewolde GebreMariam, Ethiopian Airlines Group CEO. "This award is a testament to the hard work and dedication of our employees, who are committed to providing our passengers with a world-class travel experience."
Ethiopian Airlines is Africa's largest airline and flies to over 125 destinations in 5 continents
The airline has a modern fleet of over 120 aircraft and is known for its safety and reliability. Ethiopian Airlines is also a member of the Star Alliance, the world's largest airline alliance.
The APEX Passenger Choice Awards are based on feedback from passengers who have flown on the airline within the past year. Passengers are asked to rate the airline on a number of factors, including the quality of the service, the comfort of the seats, and the overall value for money.
Ethiopian Airlines received high marks from passengers in all of these categories. The airline was particularly praised for its friendly and helpful staff, its comfortable seats, and its inflight entertainment system.
"We are very proud to receive this award," said GebreMariam. "It shows that our passengers appreciate the high quality of service that we provide. We are committed to continuing to invest in our product and our people to ensure that we continue to be the best airline in Africa."