Business Process Mining for Healthcare: The Karl Storz Case Study

Introduction

Many healthcare providers are looking for ways to improve their efficiency and quality of care. Business process mining (BPM) is a powerful tool that can help them do just that.

BPM is a data-driven approach to process improvement that involves analyzing an organization's existing processes to identify areas for improvement. This information can then be used to design and implement new processes that are more efficient and effective.

Karl Storz Case Study

Karl Storz is a leading manufacturer of medical devices and equipment. The company has been using BPM to improve its processes for several years, and has seen significant results.

One of the most successful BPM projects at Karl Storz was a project to improve the company's order fulfillment process. The project team used BPM to analyze the existing process and identify several areas for improvement.

The team then designed and implemented a new process that included several new features, such as:

A new online ordering system

A new inventory management system

A new shipping system

The new process resulted in a significant reduction in order fulfillment time and costs.

Benefits of BPM for Healthcare

BPM can provide many benefits for healthcare providers, including:

Improved efficiency

Reduced costs

Improved quality of care

Increased patient satisfaction

Conclusion

BPM is a powerful tool that can help healthcare providers improve their efficiency, quality of care, and patient satisfaction. Karl Storz is just one example of a healthcare provider that has successfully used BPM to improve its processes.

If you are interested in learning more about BPM, there are many resources available online. You can also contact a BPM consultant to help you get started.